Service Warranty Policy

This policy covers workmanship on repair and service work carried out at our Ahmedabad workshop.

What is covered

Where a warranty on labour applies to your job, it is stated on your invoice or job card. Coverage applies only to the specific work described there — for example, if a repair we carried out fails under normal driving within the stated period, we put it right.

Parts fitted during service

Parts we fit carry the warranty of their manufacturer or supplier, as set out in our Product Warranty Policy. The warranty on parts and the warranty on labour may differ in length and conditions.

What is not covered

Normal wear items — brake pads, clutch plates, wiper rubbers, bulbs, filters and tyres.
Faults unrelated to the work we carried out.
Pre-existing problems you were told about and declined to have repaired.
Parts supplied by the customer. On those jobs we warrant our labour only, not the part.
Damage from accidents, misuse, overloading, racing use or water ingress.
Work altered, adjusted or repaired elsewhere after our service.
Consequences of not following advice given at handover, such as a recommended running-in period or follow-up check.

Report problems promptly

If something related to our work does not seem right, contact us as soon as you notice it. Continuing to drive with a developing fault can turn a covered repair into a much larger one that is not covered.

Safety first

If you believe there is an immediate safety problem — with brakes, steering or suspension — stop driving the vehicle and call us. Do not continue driving to save a trip.

How to claim

Call or WhatsApp us on +91 98251 22278, or email us, quoting your invoice or job card number.
Bring the vehicle to our workshop at a mutually agreed time so we can inspect it. Inspection at our workshop is required — we cannot assess workmanship remotely.
Where the issue is confirmed as covered, we rectify it at no labour charge.

Unauthorised repairs

If another workshop works on the same area before we have inspected it, we may not be able to honour the warranty, because the original workmanship can no longer be assessed.

Your consumer rights

Nothing in this policy limits your rights under the Consumer Protection Act, 2019 or other applicable Indian law.

Contact

Sidharth Car Services
Kamlesh Meriya
103, Kamdhenu Complex, Near Toran Dining Hall, Opposite Sales India, Ashram Road, Ahmedabad, Gujarat 380009, India
Phone / WhatsApp: +91 98251 22278
Email: services@sidharthcarservices.com
GSTIN: 24AMGPM4464Q1ZH

Last updated: 27 July 2026