Cancellation Policy

This policy explains how to cancel or reschedule an order or a service appointment with Sidharth Car Services.

Cancelling an order before dispatch

Orders can be cancelled free of charge at any time before dispatch. Contact us with your order number by phone, WhatsApp or email and we will confirm the cancellation and refund any amount already paid.

Cancelling after dispatch

Once an order has been dispatched it cannot be cancelled. You may refuse delivery or return the item instead, under our Return & Refund Policy. Return shipping for change-of-mind cancellations after dispatch is borne by the customer.

Special-order and customised items

Vehicle-specific parts sourced specially against a confirmed enquiry may become non-cancellable once we have placed the order with the supplier. Items customised or cut to your requirement cannot be cancelled once work has begun. We will always tell you before confirming an order that falls into either category.

Cancelling or rescheduling a service appointment

You may cancel or reschedule free of charge up to 24 hours before your confirmed slot. Call or WhatsApp us on +91 98251 22278.
Late cancellations and no-shows may attract a charge where parts or materials were specially arranged for your booking. We will tell you if this applies before charging anything.
If we need to reschedule because of workshop capacity or parts availability, we will tell you as early as we can and offer the next available slot.

Parts already ordered for your job

Where we have ordered parts specifically for your booking and you then cancel, the cost of non-returnable parts may be payable. We will confirm this with you before ordering anything on your behalf.

Work already started

If work has begun and you ask us to stop, you remain liable for labour and materials used up to that point, plus the cost of returning the vehicle to a safe, drivable condition where possible.

Cancellation by us

We may cancel and refund an order in full where an item is out of stock, incorrectly priced or described, where we suspect fraud, or where your address is not serviceable.

Used vehicle transactions

Used car purchases and sales are handled offline under a separate written agreement. Cancellation terms for those transactions are set out in that agreement, not in this policy.

Refunds on cancellation

Prepaid amounts for cancelled orders or bookings are refunded to the original payment method within 5 to 7 business days, subject to bank or gateway processing time.

Contact

Sidharth Car Services
Kamlesh Meriya
103, Kamdhenu Complex, Near Toran Dining Hall, Opposite Sales India, Ashram Road, Ahmedabad, Gujarat 380009, India
Phone / WhatsApp: +91 98251 22278
Email: services@sidharthcarservices.com
GSTIN: 24AMGPM4464Q1ZH

Last updated: 27 July 2026