Privacy Policy

Sidharth Car Services respects your privacy. This policy explains what information we collect when you use this website, book a service or buy a product, how we use it, and the choices you have.

Who we are

This website is operated by Sidharth Car Services, an independent car workshop and automotive retailer based in Ahmedabad, Gujarat, India. Contact details are at the end of this policy.

Information we collect

Contact details — your name, phone number, email address and delivery or billing address when you place an order, book a service or send an enquiry.
Vehicle details — make, model, variant, manufacturing year, fuel type, transmission, registration number and, where you choose to provide it, VIN or chassis number. We use this only to identify suitable parts and services.
Order and transaction records — items purchased, invoices and payment references. Card numbers, UPI credentials and banking details are handled by our payment providers and are never stored on our systems.
Service records — job cards, inspection notes and work carried out on your vehicle.
Website usage data — cookies and basic analytics needed to operate the cart, checkout and site.

How we use your information

To process orders, arrange delivery and issue GST invoices.
To confirm service bookings and contact you about your vehicle by phone, email or WhatsApp.
To check part compatibility against the vehicle details you provide.
To handle returns, refunds, warranty claims and customer support.
To meet accounting, tax and other legal obligations.
To send offers or updates only where you have opted in. You can withdraw consent at any time.

Sharing your information

We share information only where it is necessary to run the business: courier and logistics partners for delivery, payment gateways for transactions, suppliers where a part must be sourced or a warranty claim raised, and our e-commerce and IT providers. We may disclose information where required by law. We do not sell your personal information.

Cookies

This store uses cookies that are essential for the cart and checkout to function, and analytics cookies that help us understand how the site is used. You can control or block cookies through your browser settings, though some features may not work correctly if essential cookies are disabled.

Data retention

We keep order, invoice, service and warranty records for as long as needed to support the transaction and to meet accounting and legal requirements under applicable Indian law. Enquiry records are kept only as long as needed to respond and follow up.

Security

We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may ask us to access, correct or delete your personal information, or to stop sending you marketing messages. Write to services@sidharthcarservices.com. Some information must be retained where the law requires it, for example tax and invoice records. We handle personal data in line with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023 to the extent it applies.

Children

This website is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page with its last-updated date.

Contact us about this policy

Sidharth Car Services
Kamlesh Meriya
103, Kamdhenu Complex, Near Toran Dining Hall, Opposite Sales India, Ashram Road, Ahmedabad, Gujarat 380009, India
Phone / WhatsApp: +91 98251 22278
Email: services@sidharthcarservices.com
GSTIN: 24AMGPM4464Q1ZH

Last updated: 27 July 2026